Tuesday Morning Meeting

Just got back to my Tecumseh office after attending our weekly company wide meeting in the Adrian office. Each week we have a power point presentation of all the new listings, this gives each agent an opportunity to talk about the selling points of the homes they are marketing. It's helpful for all the agents since we often will receive calls to the office and we like to have some knowledge of each listing, of course with hundreds of properties, we won't always be able to remember the details, but we are happy to take you out to preview the homes for yourself.
We also talked about the responsibilities of Buyer's Agency. When a Buyer calls or comes to the office, they are not being represented by an agent until a Buyer's Agency Contract has been signed. Up until that point, nothing talked about is considered confidential. It's important to establish a Buyer's agency as quickly as possible once you find an agent you are comfortable working with. At that point, the agent immediately has a responsibility to maintain your privacy on all matters, act in your best interests at all times and will be invested in the success of your home buying experience. Our Team has a policy of allowing any Buyer out of the contract with us if they are at all unhappy with the service we are providing. We have never had the issue come up as we take pride in creating satisfied Clients, but until you get to know an agent, we understand the hesitation some people feel about binding themselves to one agent. There is no charge for the service and with our policy there is no risk and only benefits to the Buyer. The contact ties the Buyer to the agent they are working with for the duration of the contract, if you find a home you wish to make an offer on, you must write it with your agent. This creates a working relationship where the agent will be willing to invest time and effort into the Client. You can understand that if a customer is not under contract and can write an offer at any time, with any agent, you would not expend too much effort there. We also cannot act as effectively with a customer (someone who is not under contract) as we can with a Client (a Buyer under contract). We cannot provide advice, run a market analysis to compare pricing, or negotiate on your behalf when you are not a Client. As a professional Real Estate Consultant I will not work with a Buyer without being able to provide that level of service, it is simply not doing my job to the best of my ability.